Display Energy Certificate (Doctors Surgery)
Operational energy performance assessment (DEC) and Advisory Report for a high-traffic healthcare facility, achieving an above-average Band C operational rating.

📝 The Project
Conducting an Operational Energy Performance Assessment (DEC) for Willow Green Doctors Surgery in East Preston. Unlike asset-based EPCs that model theoretical building fabric and services, DECs measure actual meter consumption over a 12-month period to determine real-world operational carbon emissions for public-facing facilities.
Our Approach & Solution
Certus Commercial evaluated 12 months of site operational consumption data and building usage parameters:
Operational Energy Benchmarking: Benchmarked actual annual utility consumption (39,234kWh electricity and 48,504kWh mains gas) across a 579.8m2 floor area against standard CIBSE/NCM clinical benchmarks.
Carbon Footprint Analysis: Quantified operational emissions (22 tonnes CO2 /year electrical and 9 tonnes CO2 /year thermal heating) to calculate a final Operational Rating score.
Advisory Report Strategy: Issued a comprehensive Advisory Report outlining practical energy reduction measures—including user engagement protocols, HVAC control optimization, and fabric sealing inspections—to ensure ongoing operational efficiency.
🏢 Property Type:
Healthcare Facility / Doctors Surgery
📐 Building Size
580 m²
🏛️ Building Classification
D1 Non-Residential Institutions – Healthcare / Clinic
🎯 Reason for Assessment:
Statutory Public Building Compliance (DEC)
📊 EPC Rating:
C (Operational Score: 72)
🛠️ Additional Services:
📍 Location:
Littlehampton, West Sussex (BN16)
✅ Project Outcome:
The assessment verified strong operational efficiency across the surgery, significantly outperforming the national public building benchmark.
Operational Rating Achieved: Band C (Score 72 vs. Public Building Benchmark Score 100 / Band D).
Energy Performance: Low annual electricity consumption (67.67 kWh/m2/yr vs. typical 70kWh/m2/yr) and heating consumption (83.66kWh/m2/text vs. typical 186.60kWh/m2/yr).
Client Impact: Satisfied mandatory UK public building compliance while providing actionable recommendations to lower operational running costs and carbon emissions.
Further Resources
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"Needed an urgent Commercial EPC for our premises in Bexhill-on-Sea and couldn't be happier with the service. George moved his schedule around to fit me in immediately and had the full report completed with incredible turn-around time. Professional, knowledgeable, and extremely efficient. Highly recommend!"
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